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AI 101

From chat to agentic loops. See how context, skills, tools and platforms change the work, and where people make the decisions.

Four modules · ten lessons · work at your own pace

A salon with a laptop showing a data dashboard, surrounded by turquoise light and connected points.
The result

Understand the progression. Choose what your work needs.

Follow the progression from asking questions to running a bounded agentic loop. Explore the refund decision loop and Sarah and David’s fictional business cases. Leave with a proposal for one piece of work: the outcome, capability, information, tools, human decisions and evidence it needs.

Inside AI 101

From a chat window to a system that does work.

01

Understand AI

  1. What happens when you ask AI?
  2. From chat to agentic loops
02

Give AI context and tools

  1. Give AI context it can use
  2. Connect skills and tools
  3. Choose a platform approach
03

From workflows to agentic loops

  1. Workflows and agents make different decisions
  2. Follow an agentic loop
04

Choose your next step

  1. Assess the implementation, not the buzzword
  2. Choose the level your work needs
  3. Turn your next step into a plan

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